PRIVACY POLICY

We collect some personal data, as well as other information in the form of anonymous or aggregate statistics, when you visit our website or when you sign up for our newsletter.

Information We May Collect
We may collect: IP address and other browser-generated information, e.g., browser type, operating system, date and time of access, how long a person looks at a website, and what they look at, etc. This may also include location information.

How We Use Your Information
We use the personal data we collect about you to:

  • Tailor the way that you interact with us in the future, so that we can personalize individual emails and also show you specific adverts, products, or offers that we think you may be interested in. This may occur on our website, in our newsletter, and on certain third-party websites (including social media).
  • Analyze how our website is used, so that we can continuously improve the services that we offer.

Information Sharing
We may share your personal data with the following third parties:

  • Service providers who help us with the operation of our website, to fulfill your orders and deliver our products to you; for example, credit reference agencies, couriers, payment providers, and IT support services.
  • Certain regulatory bodies, government, and enforcement agencies, if we are required or requested to do so by law.
  • We may also share personal data collected about you with social media channels, advertising networks, and other third parties who help us to understand how our website is being used, how well our advertising works, and how we can improve. This may include providing ad measurement services and targeting advertising. In some cases, we may allow those third parties to collect and receive data themselves for these purposes, which they may also collect from elsewhere on the internet and other apps.

When You Make a Purchase
When you place an order on our website, we may ask for your name, email address, delivery address, telephone number, credit or debit card number, registered address of the card, CVC number, the card’s expiry date, and a contact phone number for the registered address of the card.

We use the personal data we collect about you to:

  • Provide you with our products and to fulfill orders that you place with us on our website.
  • Allow you to return a product if you change your mind.
  • Respond to your questions and requests.
  • Send you information on any changes we make to our policies or terms.

We may share your personal data for these purposes with the same categories of third parties listed above, such as service providers who help us operate our website, fulfill orders, and deliver products.

When You Sign Up for Our Newsletter
When you sign up for our newsletter, we will ask for your name and email address.

We use this personal data to send you newsletters about new products, inspirations, and special offers.

We may share your personal data for this purpose with service providers who help us operate our newsletter, such as email marketing platforms and IT supporters. We will retain your personal information for as long as you wish to receive our newsletter. You can unsubscribe at any time using the link provided in every email.

Social Media Interaction
When you interact with us or use any of our pages on social media sites, such as Facebook and Instagram, we may collect information about you which could include personal data. For example, when you “Like” or comment on a post. Those social media sites will also have their own privacy policies explaining how they use and share your personal data. You should carefully review those privacy policies before you use those social media sites, to ensure you are comfortable with their practices.

Your Rights
You have several rights regarding the personal information we hold about you:

  • Right of Access: You have the right to know what personal information we have registered about you, the purpose of the registration, the categories of personal data, the recipients of the information, and where the information originates from.
  • Right to Rectification: You are entitled to correct and update the personal information we have registered about you.
  • Right to Deletion: You have the right to request that we delete the personal information we have registered about you. If you wish your personal information to be deleted, please let us know, and we will delete all information that we are not required to retain by law.
  • Right to Restriction of Processing: In some cases, you may have the right to restrict the processing of your personal information. If this right applies, we will only be able to process the information—except for storage—with your consent or for the establishment, exercise, or defense of legal claims, or for the protection of a person or important public interests.
  • Right to Object: In some cases, you may object to our processing of your personal information based on our legitimate interests.
  • Right to Data Portability: You may, in certain circumstances, have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transfer that data to another data controller.
  • Right to Withdraw Consent: If our processing is based on your consent, you have the right to withdraw your consent at any time. You can do this by contacting us through the contact form on our website.

Cookies and Tracking
We use cookies to improve your experience when you visit our website. Our cookies collect information about your computer and take your personal settings into account. All collected data is used to track user behavior to improve the customer experience. By continuing to use our website, you consent to our use of cookies as described in this policy.

We place the following types of cookies for visitors of our website:

  • Cookies necessary for the functioning of the store: These are used for core functionality such as shopping cart management, checkout, and customer login (e.g., cart, checkouttoken, securecustomerid).
  • Reporting and analytics cookies: These help us understand how visitors interact with our website by collecting information anonymously. This includes tracking landing pages, referral sources, and browsing behavior to help us improve our site and marketing efforts (e.g., _landingpage, _shopifyy, _origreferrer).

How long will cookies remain on my computer or mobile device?
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing, and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

How to control cookies:
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience, and parts of our website may no longer be fully accessible. Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage, or filter cookies, you can refer to your browser’s help file or visit sites such as www.allaboutcookies.org.

Changes to This Policy
From time to time, we may make changes to this privacy policy. If we decide to do so, we will post the changes here so that you are always aware of what personal data we collect about you and how we use it.

Event Photography and Filming
We sometimes film and take photographs during our events, and the content may be used to market our services and promote future events on our website, social media, and in marketing materials. We will also use the content for internal purposes. You will be notified in advance if we intend to photograph or film at an event. By choosing to participate in the event and enter the premises where photography or filming takes place, you consent to our use of images of you for the described purposes.

When you sign up and participate in events held by Everyday Glamour, we process personal information such as name, address, telephone number, email address, and details of which event you attended. Our basis for processing this information is our legitimate interests in hosting and managing events.