TERMS & CONDITIONS
By making a purchase on this website, you automatically accept the conditions below. Therefore, we recommend that you read through the terms carefully before you place an order.
This website is provided by Everyday Glamour. The terms and conditions are governed by the laws of the jurisdiction in which our company is registered.
All prices shown on the website include applicable local VAT (Value Added Tax) where required by law.
At Everyday Glamour, we offer a variety of secure payment methods. These may include major credit and debit cards, as well as popular digital and online payment services, depending on your location.
Once you have selected the items you wish to purchase and proceed to the checkout, you will be required to fill out your personal information, such as name, address, and payment details. Once this is completed, you will receive a confirmation email acknowledging your order and including a unique order number. Please note that this is not the final order confirmation. You will receive your final order confirmation and receipt once your payment has been successfully processed and your order has been registered in our system.
PROCESSING TIME
We process and send orders during our main service hours, Monday to Friday (except for public holidays in our country of operation). Once your order has been shipped, you will receive a shipping confirmation via email with details on how to track your parcel.
SHIPPING INFORMATION
Orders are shipped with different carriers depending on the shipping destination and are insured against theft and accidental damage during transit.
INTERNATIONAL SHIPPING AND CUSTOMS
Please note that for orders being delivered outside our main operating region, your order may be subject to import duties, taxes, and customs clearance fees. These charges are not included in the price of the items or the shipping cost shown on our website. As customs policies and import fees vary widely from country to country, we suggest you contact your local customs office for current charges before you order. We are not responsible for any delays caused by the customs process in your country.
RETURNS POLICY
We want you to be completely happy with your purchase. If you are not satisfied, you may return your order in accordance with this policy.
Return Window: You have 30 days from the date you receive your order to return it. Please note that we must receive the returned items back to our warehouse within this 30-day period.
Return Conditions:
We can only accept returns for items that have not been worn, altered, or washed. All articles must be returned in their original packaging, in the same state in which they were delivered. This includes all original tags, authenticity cards, dust bags, and any other accessories that came with the item. The original packaging itself must not be damaged, as this is considered part of the product.
Items that are damaged, soiled, or show signs of wear will not be accepted. In such cases, the return will be refused, and the item will be sent back to you.
How to Return:
- Place the article(s) you wish to return in a suitable bag or box, ensuring they are secure for transit.
- Include a note inside the package clearly stating your name, order number, and which items you are returning.
- Ship the return package to the address provided on your order confirmation or in your account. You are responsible for arranging and paying for the return shipment.
- We strongly recommend that you use a tracked and insured shipping service and keep the receipt as proof of your return. We cannot be held responsible for packages that are lost or damaged in transit back to us.
REFUNDS
Once your return has been received at our warehouse, it will undergo a quality control check according to our Return Policy. For all approved returns, we will process the refund.
You can expect to receive your refund within 10 business days of our receipt of the return. The refund will be issued via the same payment method used for the original transaction. Please note that the processing time may vary depending on the volume of returns we are handling and the policies of your bank or card issuer. The original shipping costs paid are non-refundable.
EXCHANGES
We currently do not offer direct online exchanges. If you require a different size, color, or item, we kindly ask you to return the original order for a refund and place a new order through our website.
DAMAGED OR INCORRECT ITEMS
If you receive an item that is defective, damaged, or if we have accidentally delivered the incorrect goods, please contact us immediately through the form on our website. All articles are covered by statutory consumer protection laws, which may give you rights to a remedy such as repair, replacement, or a refund. Please note that defects or damage caused by normal wear and tear, negligent use, or lack of maintenance are not covered. Items with delicate details like sequins, beads, or specific fabrics should be treated with care as instructed on their care labels.
GENERAL
everydayglamours.com cannot be held responsible for items that become unavailable (sell out) after an order has been placed but before it is processed. While we strive for accuracy, errors such as typos or misprints on product pages or prices may occasionally occur, and we reserve the right to correct them. We are not bound by such errors.